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Have some questions? Ask away!
FAQs
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How long does it take to deliver my order?We an environmently concious brand, as such we dont mass manufacture all our products in large quantities. So when you place an order with us, our artisans get right to it to make products just for you. Which is why it takes 5-10 days to get your order ready for shipping and 2-6 days for delivery based on your location.
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How is the shipping fee calculated?The shipping fees are calculated on the basis of total weight of your total order.
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Is there a limit to the quantity that I can order?We do not want to restrict you from shopping your favourite products, but since we do not mass manufacture our products you will have to mail us your requirement seprately on sales.therandomproject@gmail.com
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Do you take orders over phone?We are happy to do so and at present place only accept pre-paid orders. Contact our representatives on +91-9993036872
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Why do I sometime see price variations on same product?There are a number of factors that determine a product's price. Prices and discounts are predefined for certain products in accordance with the brand guidelines. Any change in brand's price shall be reflected on our website. We regularly launch End of Season Sales and promotional campaigns for our customers, where the prices may appear different for that period of time. Once the campaign is over the prices will be either restored back or may change again. therandomproject.shop reserves the rights to change prices at its sole discretion.
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What payment methods are accepted at therandomproject.shop?We accept Master/Visa credit cards and all major Debit Cards. We also have an option of net banking and UPI
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Why is tax being charged?Tax is levied on the sale of any commodity, which here represents Good and Service Tax (GST). This tax is collected and deposited by therandomproject.shop to the relevant government authorities.
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Is it safe to shop online using my debit/credit card?When you shop with us you can conveniently keep all your worries and concerns behind. We strive to ensure a safe and secure shopping experience to our customers. To make sure that our customers' shopping experience is private, safe and secure, all Credit Card, Debit Card and Net Banking transactions are processed using a secure encrypted connection to keep your transaction details confidential at all times. We do not keep your details on file; this is why we ask you for your card details each time you make a purchase.
-
How long does it take to deliver my order?We an environmently concious brand, as such we dont mass manufacture all our products in large quantities. So when you place an order with us, our artisans get right to it to make products just for you. Which is why it takes 5-10 days to get your order ready for shipping and 2-6 days for delivery based on your location.
-
How is the shipping fee calculated?The shipping fees are calculated on the basis of total weight of your total order.
-
Is there a limit to the quantity that I can order?We do not want to restrict you from shopping your favourite products, but since we do not mass manufacture our products you will have to mail us your requirement seprately on sales.therandomproject@gmail.com
-
Do you take orders over phone?We are happy to do so and at present place only accept pre-paid orders. Contact our representatives on +91-9993036872
-
Why do I sometime see price variations on same product?There are a number of factors that determine a product's price. Prices and discounts are predefined for certain products in accordance with the brand guidelines. Any change in brand's price shall be reflected on our website. We regularly launch End of Season Sales and promotional campaigns for our customers, where the prices may appear different for that period of time. Once the campaign is over the prices will be either restored back or may change again. therandomproject.shop reserves the rights to change prices at its sole discretion.
-
What payment methods are accepted at therandomproject.shop?We accept Master/Visa credit cards and all major Debit Cards. We also have an option of net banking and UPI
-
Why is tax being charged?Tax is levied on the sale of any commodity, which here represents Good and Service Tax (GST). This tax is collected and deposited by therandomproject.shop to the relevant government authorities.
-
Is it safe to shop online using my debit/credit card?When you shop with us you can conveniently keep all your worries and concerns behind. We strive to ensure a safe and secure shopping experience to our customers. To make sure that our customers' shopping experience is private, safe and secure, all Credit Card, Debit Card and Net Banking transactions are processed using a secure encrypted connection to keep your transaction details confidential at all times. We do not keep your details on file; this is why we ask you for your card details each time you make a purchase.
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